On the heels of a turbulent year that delivered a global pandemic and widespread social unrest, small businesses in the U.S. set their sights on persevering and overcoming in 2021.
With 66 percent of all small
businesses reporting negative impacts
from the COVID-19 crisis, the fallout
from the pandemic has been
far-reaching and long-lasting. As
small businesses make up more than 99
percent of all businesses operating in
the U.S., it’s no surprise that the
pandemic swiftly and noticeably
altered the business landscape as a
We set out to take the pulse of small businesses as they survive — and even thrive — in the wake of a global crisis. In 2021, we surveyed hundreds of Bizee customers, all small business owners across a variety of industries. Here, we’ll break down our most meaningful survey results, and highlight emerging trends in post-pandemic small business recovery.