Go To The Platforms Where Your Audience Already Hangs Out
An active audience is critical for a brand's continued growth. But growth can accelerate if you can find your audience in places they naturally gather already. When not using LinkedIn for content, Birla uses X Spaces' live audio feature to engage in real-time conversations with both industry experts and live attendees as one of his primary community building resources. "X Spaces have been a go-to recently, specifically pairing two industry experts together for a conversation."
Bravo stays in touch with his audience across multiple platforms by conducting webinars and using LinkedIn Thought Leadership. "I stay active across a few channels because people need to see more than the brand. LinkedIn thought leadership, short tutorials, podcasts, and weekly educational webinars all helped create momentum."
Loughlin uses LinkedIn as well as other features to interact with her audience. "LinkedIn is probably the most fortified online community for business connections, content promotion and building a brand voice. LinkedIn has a free newsletter platform and coupled with free community groups you can expand your visibility easily. But offline I recommend joining groups that make sense for the stage of the company and goals. There are accelerator groups like TechStars, Antler, Y Combinator for the tech sector but there are also alumni groups, professional industry groups such as Public Relations Society of America (PRSA), American Marketing Associations (AMA) and International Association of Business Communicators (IABC) that I personally belong to."
Earned Media Often Delivers What Paid Ads Can't
While paid ads do create visibility, focusing on public relations and engaging your audience through storytelling can create visibility that paid ads can't compete with. Bravo, who works at times with cannabis brands, recalls firsthand how you can relate to an audience using media with no ad spend. "Two of my posts in particular took off without any ad spend. One was a humorous video during the Ukraine war where a man being interviewed ignored the conflict and just wanted to talk about legalizing weed. Humor travels, and that clip went everywhere. The second was tied to New York cannabis laws. I subscribe to RSS feeds from major outlets like the New York Times, so when news breaks I can react immediately. That post was picked up by LinkedIn News and then by the New York Times itself."
Loughlin says in order to achieve growth, pick the right platform based on whether the audience you're cultivating is a business-to-business or business-to-consumer relationship. "You need to closely look at the best platform for your audience as there is no one size fits all campaign. B2B companies use LinkedIn, Instagram and Twitter more than TikTok and Facebook but consumer audiences and products flock to TikTok, Facebook and YouTube."
Birla says he's seen results from using media to educate his audience as crypto moves more into the mainstream. "We need strong education around what problems crypto solves for everyday people. People respond to clear video explanations from CEOs on channels such as LinkedIn and X, and they pay attention to what's said in person. When companies show their work and stay transparent, the entire market becomes more confident. Make sure everyone around the Thanksgiving table can understand your videos and content."
Free Channels, Real Results
We all know that nothing comes for free, whether it's startup success or everyday life. If you don't want to try paid marketing, then free channels still will need the currency of your time and energy to bring the growth you seek. These three talented CEOs show how to make that happen through storytelling, being in the right place, and leveraging public relations and community partnerships. Bravo, Loughlin, and Birla prove that consistency and clarity can outperform ad spend, particularly early on when budgets are tight. When founders put themselves out there and lead with education, exude authenticity, and cultivate community, growth becomes achievable without spending a dollar.