Protect Your Business with Short-Term Rental Liability Insurance
When you open a B&B, you're welcoming guests into your property—and with that comes responsibility. Accidents or unexpected damages could result in costly lawsuits. Short-term rental liability insurance is your safety net. You may be wondering what, specifically, this type of insurance covers. Typically, liability insurance covers:
Injuries that occur on your property (e.g., a guest slipping on icy stairs)
Damage to neighboring properties caused by your guests
Loss of income if you're temporarily unable to operate
It's important to have a conversation with your insurance agent to make sure your coverage fits the activities on your property. It must also align with what you need to feel secure and be fully protected from liability.
Creating a Unique and Compliant Guest Experience
Your B&B is more than a place to stay—it's an experience. While focusing on hospitality, ensure you're also meeting legal requirements. Here are our top tips for balancing great hospitality with compliance.
Personal Touches
Create a cultured, inviting space with local artwork, a minibar stocked with local snacks, or a handwritten welcome card. These thoughtful details help make your guests feel at home. Upon guest arrival, consider offering a brief tour of their room, highlighting important features like light switches, plugs, and any other unique elements or history in the room or house. If you offer meals or snacks, be sure to follow food safety regulations. These small touches go a long way in enhancing the guest experience while keeping everything compliant and welcoming.
Safety First
Install smoke detectors, carbon monoxide alarms, and first aid kits, and ensure fire exits are clearly marked. While safety features might seem difficult to incorporate into your B&B's design, there are creative ways to blend them in and maintain safety standards.
House Rules
Clearly outline your rules from the beginning to ensure guests understand their importance. Communicate policies such as quiet hours, check-out times, parking arrangements, Wi-Fi access, cleanup expectations, and use of speaker systems or TVs. To make sure your guests are well-informed, send this information early via email and even text for convenience. Many software platforms allow renters to book, provide their information, and receive key updates, making communication seamless and efficient.